Monday, 8 December 2014

Feedback is FABULOUS



Like the parents at our learning programs, I too have the opportunity to sit at my own children's activities.  These activities offer a product, as does ED Specially4U.  As the parent, we are paying businesses to offer a great product and service. Most importantly we are entrusting them to do the best service we can for our children.

I often wait at classes and contemplate feedback that I would like to give the teacher/coach/facilltator, in the aim that it can be acknowledgement of their hard work and dedication and sometimes to offer some advice from a parent perspective.  Often consumers are hesitant to present feedback as we are unsure how it will be received.  I do try to regularly say positive thoughts about how I find the product or service that they are offering.
    
Of course I love hearing positive praise for our programs and our fantastic teachers.   However, I also appreciate when people take the time to offer constructive ideas and suggestions. I want to know that parents believe the programs that we offer are as FANTASTIC as we think they are.   I passionately believe in what we do.  I am so proud of the product and services that we offer, and am proud of the strength of our unique programs.  I also value the feedback of our parents and caregivers.  Our teaching team regularly discuss our program and any changes that we feel are necessary, this is all in the aim of producing the best learning experiences for our families.

In the last couple of weeks we have handed out feedback forms to our families - and we really would like to hear from you.  Any suggestions are taken as constructive, and I feel this assists us to develop the best learning programs.

I have included a copy of the feedback form here, if you missed out on a copy please feel free to download the form and return it to: edspecially4u@bigpond.com




We have already started to receive completed forms.  Thank you to those families who have taken the time to do this already.

To end on a super proud note, I would like to share some lovely comments that we have received so far:

'the teacher is friendly and willing to spend time with me to discuss about my son's development and give suggestions on helping him to get ready to school'

'I am very glad that I found this program for both my kids.  Both kids have been advanced compared to if we hadn't done the program'

'her ability to trace, listen and learn the different phonetic sounds associated with the alphabets'

'mix of singing, reading, learning and arts & crafts'

'I would highly recommend to friends and families'

Thank you for the appreciation and the prompt feedback




For the Love of Learning

Donna







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